Can I set different delivery windows for each customer?

Yes. Every stop carries its own time window and expected service duration, and the optimizer treats both as hard constraints when it sequences the route.

Can drivers navigate directly from the app?

One tap opens the stop in Apple Maps, Google Maps, or Waze with turn-by-turn directions, then returns to the route list to complete the stop.

What happens if a customer is closed when the driver arrives?

The driver marks the stop failed with a reason and a photo. It stays on the record and can be rescheduled onto a later route.

🍕 Food & Beverage

Route software for food and beverage delivery

Food deliveries have a shelf life measured in minutes. A route that is efficient on paper but arrives at the restaurant during the lunch rush is not efficient at all.

The problem with generic route planners

Wholesale food routes are built around when a customer can actually receive: before service, after a delivery ban, into a narrow window when someone is on the dock. Generic route planners ignore all of that and just minimise distance.

The result is a sequence your drivers quietly override, which means the plan and the reality diverge from the first stop of the day.

How RouteWork handles it

Real time-window optimization

Set 'not before 10am' or 'must arrive by 2pm' per stop. The optimizer builds the fastest route that satisfies every constraint, rather than handing you a sequence to fix by hand.

Service duration per stop

A restaurant drop that takes 20 minutes on the dock is not the same as a five-minute handoff. Set duration per stop so ETAs down the route stay honest.

Live ETAs customers can see

Kitchens can plan around a tracking link showing the driver's real position, instead of ringing your office.

Temperature-sensitive sequencing

Put the chilled stops early in the route with time windows and service durations, and the optimizer keeps them there.

Proof of delivery with photos

Capture a photo of the drop and a signature from whoever received it, with GPS and timestamp for the food safety trail.

Try it on next week's routes

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Common questions

Can I set different delivery windows for each customer?: Yes. Every stop carries its own time window and expected service duration, and the optimizer treats both as hard constraints when it sequences the route.
Can drivers navigate directly from the app?: One tap opens the stop in Apple Maps, Google Maps, or Waze with turn-by-turn directions, then returns to the route list to complete the stop.
What happens if a customer is closed when the driver arrives?: The driver marks the stop failed with a reason and a photo. It stays on the record and can be rescheduled onto a later route.